Privacy Policy

1. Introduction

This Privacy Policy explains how us collects, uses, and protects your information when you use our VPN service. We are committed to maintaining the highest standards of privacy protection.

2. Information We Collect

2.1 Information We DO NOT Collect

• Your browsing history or websites visited
• Your internet traffic or data content
• Your IP address when connected to our VPN
• Your DNS queries
• Connection timestamps or session duration
• Bandwidth usage details

2.2 Information We May Collect

• Account Information: Email address for account creation and support
• Payment Information: Processed by third-party payment providers (Google Play)
• Device Information: Operating system version, app version for technical support
• Aggregate Usage Data: Anonymous server load and performance metrics

3. How We Use Your Information

The limited information we collect is used solely for:

• Providing and maintaining our VPN service
• Customer support and technical assistance
• Processing payments through authorized payment processors
• Improving service performance and reliability
• Complying with legal obligations when required

4. Data Storage and Security

4.1 Data Security

• All data is encrypted using industry-standard encryption protocols
• We implement strict access controls and security measures
• Regular security audits and updates are performed
• Data is stored in secure, geographically distributed servers

4.2 Data Retention

• Account information is retained only while your account is active
• Payment records are retained as required by financial regulations
• Technical logs are automatically deleted within 24 hours
• No connection logs or activity data is retained

5. Third-Party Services

We may use the following third-party services:

Service	Purpose	Data Shared
Google Play	Payment processing	Purchase information only
Cloud Infrastructure	Service hosting	Encrypted traffic only
Analytics (Optional)	App performance	Anonymous usage statistics

6. Your Rights and Choices

6.1 Your Rights

• Access: Request information about data we hold about you
• Correction: Update or correct your account information
• Deletion: Request deletion of your account and associated data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain data processing activities

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at: support@securelabs.com

7. International Data Transfers

Our VPN service operates globally with servers in multiple countries. When you use our service:

• Your encrypted traffic may pass through servers in different jurisdictions
• We ensure all transfers comply with applicable data protection laws
• Appropriate safeguards are in place for international transfers

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it immediately.

9. Legal Compliance

9.1 Law Enforcement Requests

We may be required to disclose information in response to valid legal requests. However:

• We cannot provide information we do not collect or store
• We will challenge overly broad or inappropriate requests
• We will notify users when legally permitted

9.2 Transparency Report

We are committed to transparency and may publish periodic reports about government requests for user data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• We will notify users of significant changes
• The updated policy will be posted in our app and website
• Continued use of the service constitutes acceptance of changes

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices:

• Email: shieldlink.dev@gmail.com

12. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of the United Kingdom and the General Data Protection Regulation (GDPR) where applicable.